Softening the blow of sudden job cuts with generous exit terms might buy corporate goodwill online, but it does not erase the structural shock of losing nearly a quarter of a company’s workforce. When software design company Canva announced it was restructuring 22% of its workforce, the decision affected more than 1,200 people. Fortune reported that the response on LinkedIn was unexpectedly positive, with commentators describing the company’s departure strategy as a master class in how to handle layoffs.
The public response to Canva highlighted a rare phenomenon in the technology sector, where retrenchment announcements usually spark immediate anger. Moneycontrol reported that social media users labeled the downsizing as the most humane layoff they had seen, with commentators attributing the approach to female leadership that put empathy before process.
Corporate downsizing frequently damages a firm’s public reputation, yet the terms offered to departing staff flipped the narrative. Fast Company reported that Canva’s restructuring affected over 1,200 employees, but the severance package earned widespread praise across professional platforms. Industry observers noted that the firm’s executive team managed severe structural adjustments without suffering the toxic public fallout common in mass terminations across the tech industry.
Despite the praise surrounding the severance terms, the internal reality for staff involved a difficult transition. SMH.com.au reported on the internal atmosphere during what was described as a misery walk to mass layoffs inside the company’s hardest month. For individual workers, leaving a workplace they valued created a unique emotional burden.
The Times of India reported the experience of Shraddha, a former employee caught in the recent wave of job cuts. Writing publicly after her role was eliminated, she stated, ‘So I got laid off from Canva today.. but it has been the best organisation to work with.’ She explained that while getting laid off completely sucks, having to pack up her digital desk hit ten times harder because she genuinely loved the place she worked at. Her post reflected an emotional roller coaster where affection for the organisation persisted alongside the shock of sudden termination.
Supporters of the company’s approach argue that high-standard severance packages represent an important shift toward humane corporate management. They point out that offering fair compensation and emotional consideration sets a standard that other technology companies should follow when forced to reduce headcount. That perspective holds merit: compared to abrupt email lockouts, clear communication and strong departure benefits treat departing workers with basic dignity.
Yet that argument overlooks the core reality of corporate retrenchment. No matter how applauded a severance package becomes on LinkedIn, a 22% workforce cut means more than 1,200 individuals lost their jobs in a single restructuring campaign. Commending leadership for putting empathy before process creates a favorable news cycle, but for the 1,200 employees impacted, the final outcome remains joblessness in a tightening employment market.
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