ClaimVantage customers will descend on the Novotel in Melbourne this month for its biennial user group meeting.
ClaimVantage values its customer partnerships and one important facet of their commitment to world class customer service is to host biennial focus group meetings for all customers across multiple geographies. The agenda will focus on demonstrating new features and functionality from the ClaimVantage team as well as providing attendees with an update on the company’s strategic plans, Salesforce will be in attendance to provide an update on the Salesforce platform, and Ian Bridgman from the Claimlab will present on the opportunities presented by claim analytics.
“We’re delighted that our customers are willing to take the time out to join us for this event,” says Regional Director, Geoff Street. “As well as bringing industry thought leaders in to speak, this event gives us all the opportunity to meet face to face, to discuss the changing life insurance landscape and how we can continue to work together to resolve upcoming regulatory issues.”
“Since its inaugural user group meeting in 2016, ClaimVantage has moved to a larger office in the CBD of Melbourne and has expanded the team in Melbourne, hiring experienced industry subject matter experts with knowledge of the nuances of the Australian life insurance market. Our experienced Melbourne based team allows ClaimVantage to better serve the local market through every step of the customer experience, from before the sale through to the go-live date and beyond.”
About ClaimVantage
ClaimVantage offers industry-leading life claim management software solutions for insurance carriers and superannuation funds. ClaimVantage provides cloud-based, automated claims processing solutions that drive efficiency, accuracy, and productivity, helping their customers to deliver superior customer service for a competitive edge in a crowded marketplace.
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