DHL wins Indian supply chain contract from Becton Dickinson

DHL is optimizing BD’s warehousing and distribution network in one of the largest life sciences and healthcare markets in the world

 

MUMBAI, INDIA – Media OutReach – 29 January 2019 – DHL Supply
Chain, the global market leader for contract logistics solutions, has been awarded the
warehousing and distribution contract for select sites of the leading global
medical technology company Becton Dickinson (BD) in India.

 

“We are delighted to be awarded the
contract to handle BD’s warehousing and distribution in India. According to the
India Brand Equity Foundation, the life sciences and healthcare industry in
India is growing rapidly, with an expected compound annual growth rate of over
16 percent from now to the year 2022. This makes the healthcare sector a focus area
for DHL Supply Chain — especially in India, which has a 2.8 percent share of
the global biopharmaceutical market,” said Terry Ryan, CEO, DHL Supply Chain
Asia Pacific.

 

“Being entrusted to consolidate and
manage BD’s supply chain in a country of this size and complexity demonstrates
the strength of DHL Supply Chain’s core expertise in optimizing warehouse
operations, enhancing transportation solutions and standardizing work
processes,” he added.

 

The journey with BD started in late
2016, following the Indian government’s introduction of the Goods and Services
Tax (GST), BD made the strategic decision to review their domestic network in
India with a focus on improving their customers’ experience. BD’s decision to
award the contract to DHL Supply Chain was driven by both companies shared
values of excellence in customer service and quality.

 

“BD is continuously looking at ways to serve our
customers and patients better. This journey with DHL Supply Chain is one such
initiative; improving our ability to reach different geographies and in ways
that delight our customers, enabling us in advancing the world of health,” said
Pavan Mocherla, Managing Director for India & South Asia, BD.

 

The project is in implementation, with major
sites already having gone live, and the rest scheduled for completion by mid of
2019. Among them is a new temperature-controlled site that has been inaugurated
in the northern-Indian city of Luhari, Haryana. Aside from consolidating BD’s
logistics network, DHL Supply Chain has obtained ISO 13485 certification for
each site — which covers the quality of medical device provision to recognized
global standards. Additionally, DHL Supply Chain is in full compliance with all
domestic regulatory requirements in order to deliver a high quality operation, befitting
of BD’s product portfolio. DHL Supply Chain has also standardized operational quality
and systems across all sites, while improving visibility in local transportation.

 

DHL — The logistics
company for the world

 

DHL is the leading global brand in the logistics industry. Our DHL family
of divisions offer an unrivalled portfolio of logistics services ranging from
national and international parcel delivery, e-commerce shipping and fulfillment
solutions, international express, road, air and ocean transport to industrial
supply chain management. With about 360,000 employees in more than 220
countries and territories worldwide, DHL connects people and businesses
securely and reliably, enabling global trade flows. With specialized solutions
for growth markets and industries including technology, life sciences and
healthcare, energy, automotive and retail, a proven commitment to corporate
responsibility and an unrivalled presence in developing markets, DHL is
decisively positioned as “The logistics company for the world”.

 

DHL is
part of Deutsche Post DHL Group. The Group generated revenues of more than 60
billion euros in 2017.