Emerging Asia-Pacific Connected Consumer Survey 2020: OTT Communication and Social Media Services – Most Mobile Users in EMAP Use Free or Paid-for OTT VoIP – ResearchAndMarkets.com

DUBLIN–(BUSINESS WIRE)–The “Connected Consumer Survey 2020: OTT Communication and Social Media Services in Emerging Asia-Pacific” report has been added to ResearchAndMarkets.com’s offering.

This report focuses on aspects of the Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in emerging Asia-Pacific (EMAP). In particular, it focuses on respondents’ usage of over-the-top (OTT) communication services.

This report:

• Identifies which communications apps are used the most in emerging Asia-Pacific
• Highlights the pockets of growth that remain in the OTT communication market
• Identifies which app features are used the most on communication apps
• Discusses the ways in which consumers balance their use of OTT communications with that of traditional services
• Identifies consumers’ preferred channels for communicating with brands.

Survey data coverage

The research was conducted between August and September 2020. The survey groups were chosen to be representative of the mobile-internet-using population in emerging Asia-Pacific. We set quotas on age, gender and geographical spread to that effect. There was a minimum of 1500 respondents per country.

Key Questions Answered in this Report

• Which OTT communication apps are used the most in emerging Asia-Pacific?
• Where is there potential for growth in the OTT communication space?
• Which OTT communication app features are most-frequently used?
• Is there any remaining potential for monetisation by mobile operators?
• Which channels do consumers prefer to use to interact with brands?

Who Should Read this Report

• Operator-based strategy executives and marketing managers who are interested in understanding consumer market trends and the changing role of operators as communications service providers.
• Market intelligence and research executives in service providers that are responsible for understanding end-user trends and supporting business units in identifying and addressing new opportunities in mobile communications and paid-for online video services.
• Equipment/device manufacturers and software providers that want to identify end-user trends in service and device usage and help their operator customers to better address market opportunities in mobile services related to communication and entertainment.

Key Topics Covered:

• Executive summary
• OTT communication and social media services
• Methodology and panel information
• About the author

Countries Covered

• Indonesia
• Malaysia
• Philippines
• Thailand

For more information about this report visit https://www.researchandmarkets.com/r/i9snms

Contacts

ResearchAndMarkets.com

Laura Wood, Senior Press Manager

press@researchandmarkets.com

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