iQor Earns Great Place to Work® Certification™ in Colombia and the Philippines for 2024

Certification Recognizes iQor’s Irresistible Workplace Culture Across Borders

FT. LAUDERDALE, Fla.–(BUSINESS WIRE)–#BPO—iQor has earned the Great Place to Work^® Certification^TM in Colombia and the Philippines for 2024. The dual certifications highlight iQor’s commitment to fostering a universal value-driven culture and providing rewarding employee experiences. The recognition is issued by Great Place to Work^®, a global authority on workplace culture.

This achievement marks the second consecutive year that iQor’s Philippines team has earned this certification and the inaugural recognition for the Colombia team in their first year of operation. Great Place to Work^® issues the certification following a rigorous evaluation process that involves an independent survey of employees and an extensive workforce questionnaire, ensuring a comprehensive assessment of workplace culture and employee satisfaction.

“The Great Place to Work^® Certification is a testament to the dedication and hard work of our exceptional teams in the Philippines and Colombia. It reflects our commitment to creating a workplace culture that values and supports our employees around the world. We are immensely proud of this achievement and grateful to all iQorians for creating meaningful employee and customer experiences,” said iQor Chief People Officer Fleurette Navarro.

Eight out of 10 survey respondents in Colombia and nine out of 10 respondents in the Philippines expressed that iQor is a Great Place to Work^®, emphasizing positive work experiences such as:

• A fair and just work environment where management promotes inclusive behaviors.
• A friendly and welcoming team environment that fosters a strong sense of community.
• High levels of camaraderie and workplace enjoyment, with employees taking pride in their work.
• Excellent training and growth opportunities, coupled with recognition of individual accomplishments.
• Open communication channels between management and employees.

iQor is committed to driving excellent employee experiences through iQor’s Symphony [AI]^TM ecosystem that is redefining the employee lifecycle by seamlessly blending automation and human capabilities. This innovative approach—spanning talent acquisition, training and development, and performance excellence—underscores iQor’s commitment to nurturing a workforce that is highly efficient, compliant, and satisfied. By harnessing the power of AI from recruitment to ongoing professional development, iQor ensures that its teams remain motivated, inspired, and dedicated to delivering exceptional customer experiences, ultimately elevating employee productivity and retention.

“Symphony [AI] represents our belief in harnessing technology to enrich iQor’s harmonious, efficient, and supportive workplace and culture. It’s a commitment to our employees’ growth, security, and overall well-being while simultaneously adding value for our clients through a high-performing workforce,” said iQor Chief Operating Officer Martin Lehtio.

iQor’s forward-thinking design and technology make work fun, no matter where the work is happening. Employees enjoy career growth and development, flexible hybrid work environments with work-in-office and work-at-home opportunities, fantastic benefits, and an irresistible culture.

iQor, a leading managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, is committed to creating excellent employee experiences across a global footprint. To join our team, visit apply.iqor.com.

About iQor

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology and AI-driven innovations that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com.

Contacts

Robert Constantine

SVP Marketing and Communications

robert.constantine@iqor.com