Loway announced today the opening of the new Singapore datacenter for its QueueMetrics-Live solution service.
QueueMetrics-Live’s cloud solution collects data from an Asterisk, FreePBX, FreeSwitch or Yeastar appliances and generates analytical reports with over 200 different metrics, covering all the key categories for an effective call center management: realtime panels, historical reporting system, supervisor page, agent page, wallboards, quality assessment modules, payroll management, WebRTC soft-phone and much more.
In order to guarantee their customers the best possible latency reduction, QueueMetrics-live clusters have been available in 3 different continents: Europe, North America and South Africa.
In order to meet the rising number of requests coming from the Asian continent, Loway has made a QueueMetrics-Live deployment available in Asia, based in the city of Singapore.
For more information about QueueMetrics-Live or for a free 30 days trial visit the official product website at https://www.queuemetrics-live.com/
About Loway
Since 2004, Loway develops complete, reliable and customizable call center software solutions for the Asterisk PBX.
Their distinguished QueueMetrics set up modern standards in performance measurement and reporting for call centers based on Asterisk technology.
WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics.
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