Frequent cyberattacks in the region drive the demand for MSPs that can deliver purpose-built security solutions for SME customers
SINGAPORE–(BUSINESS WIRE)–#DattoMSP—Datto Holding Corp. (�Datto) (NYSE: MSP), the leading global provider of security and cloud-based software solutions purpose-built for Managed Service Providers (MSPs), today announced the findings of a special report commissioned by Datto called ASEAN MSPs are Key to Customers Data Protection. Conducted by global technology analyst firm Canalys, the study underscores that MSPs in the ASEAN region play an increasingly crucial role in protecting their Small and Medium Enterprise (SME) customers from cyberattacks.
ASEAN is a hot spot for both cyberattacks and MSPs
According to the report, nearly 400 million personal data records were compromised in 63 publicly known breaches in the ASEAN region between 2018 and 2020. Indonesia and Singapore experienced their largest data breaches in 2021, with 279 million and 5.9 million records leaked due to hackers respectively.
With the rise in cloud adoption and digital transformation of SMBs, demand for MSPs continues to accelerate. The number of IT providers with managed services revenue is growing, with approximately 14,400 partners across Indonesia, Singapore, Malaysia, and the Philippines. Revenue growth for MSPs rose 9% in 2021, reported at US$4.21 billion.
The report identified five key trends MSPs must understand to continue this growth, all of which demand continuous improvement in cybersecurity standards and resilience, both by MSPs and their customers.
The way forward for MSPs
The report suggests that ASEAN MSPs can continue to showcase their value and relevance to customers by further developing cybersecurity and data management skills. These include proactively conducting cybersecurity training for employees and customers, investing in cybersecurity partner competencies to showcase an MSPs cybersecurity practice commitment, emphasising communication between clients and ensuring clients know the lines of communication they have access to, auditing remote admin tools to discover potential flaws or weaknesses, and developing end-to-end solutions and services within the customers region, if not country.
ASEAN provides growth opportunities for MSPs that can differentiate themselves through their services and solutions offerings, said Mark Clayton, Vice President, APAC at Datto. As cyberattacks become more sophisticated, MSPs who build cyber resilience and equip their customers with the best security solutions to protect their data and minimise the cost of downtime will become essential, trusted partners for their customers.
Access the full report here: ASEAN MSPs Are Key to Customers Data Protection.
About Datto
As the leading global provider of security and cloud-based software solutions purpose-built for Managed Service Providers (MSPs), Datto believes there is no limit to what small and medium businesses (SMBs) can achieve with the right technology. Dattos proven Unified Continuity, Networking, and Business Management solutions drive cyber resilience, efficiency, and growth for MSPs. Delivered via an integrated platform, Dattos solutions help its global ecosystem of MSP partners serve over one million businesses around the world. From proactive dynamic detection and prevention to fast, flexible recovery from cyber incidents, Dattos solutions defend against costly downtime and data loss in servers, virtual machines, cloud applications, or anywhere data resides. Since its founding in 2007, Datto has won numerous awards for its product excellence, superior technical support, rapid growth, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in Australia, Canada, China, Denmark, Germany, Israel, the Netherlands, Singapore, and the United Kingdom.
Contacts
Media:
Yanchang Tan
Team LEWIS for Datto
dattosg@teamlewis.com
KB Thiam
Datto
kthiam@datto.com
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