ECT will replace a legacy bare-metal platform which has end of service, migrate existing IVR services and provide the ECT Workspace, a state-of-the-art workstream collaboration service. With this second direct-sales contract in Mexico, ECT further expands its presence in the CALA region.
“We just recently entered the CALA market both through direct sales as well as our partnership with Nokia,” says Dr. Marshall E. Kavesh, CEO of ECT. “After months of hard work and a proof of concept in their tech laboratory, we are proud that this new customer chose ECT. This contract further helps us build our presence in the Mexican market.” Analysts report that the Mexican telecoms market will have revenues above USD 27 billion for 2019, with an annual growth (vs 2018) of 5.9%i.
ECT’s INtellECT® Interactive Voice and Video Response will replace the operator’s current IVR solution with a state-of-the-art browser-based, graphical tool that allows them to set up routing and services through a simple drag-and-drop interface. The ECT Workspace is a unique OTT workstream collaboration solution, allowing this operator to be the first to deploy such a service in Mexico.
For more information about our products and services, please visit ect-telecoms.com
[i] The Competitive Intelligence Unit, Telecomunicaciones en México: Valor del Mercado en 2018 y Pronósticos para 2019 https://www.theciu.com/publicaciones-2/2019/1/21/telecomunicaciones-en-mxico-valor-del-mercado-en-2018-y-pronsticos-para-2019
About ECT (European Computer Telecoms AG):
ECT is Europe’s leading communications software company. With our virtualized INtellECT® Service Delivery Platform, innovative service applications and our Joint Agile Product Development Program, major communications service providers worldwide realize their products with minimal costs and the shortest possible time-to-market. We also often migrate existing services from multiple legacy platforms, innovating and consolidating them in one multiservice solution. As a one-shop vendor, we cover not only core services, like carrier routing, NP and FMU, but also sophisticated cloud services, e.g. for call centers and unified communications as a service (CCaS and UCaaS as well as workstream collaboration. Our Innovation Department keeps our software development – and thus the products of our customers – on the cutting edge of communications technology. We empower BT, Deutsche Telekom, DNA, Hi3G, izzi, KCOM, Liberty Global, Proximus, TalkTalk, Teliasonera, Virgin Media, Videocon, VodafoneZiggo, among many others. In addition to our own direct sales and service primarily in Europe, we also partner with Nokia Networks which offers our products and services worldwide. Together with our customers and partner Nokia, we at ECT enjoy meeting challenges and creating opportunities.
Founded in 1998, ECT is an unlisted German public company with its headquarters in Munich, Germany and wholly owned sales and service subsidiaries in England, The Netherlands and the USA.
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