National vaccination booking system proven through COVID-19 testing efforts.

LONDON--(BUSINESS WIRE)--#AppointmentScheduling--Q-nomy Inc., a leading global provider of omnichannel customer journey and customer experience optimization solutions, today announced that all COVID-19 vaccinations across the U.K. will be scheduled through its Q-Flow^� appointment platform, delivered by U.K. business partner ACF Technologies.

Starting this week, the Q-Flow enterprise scheduling, online booking, and interaction management solutions will be used to assist the National Health Service (NHS) with mass vaccination appointment bookings and customer notifications in more than a thousand locations across the U.K. Earlier, ACF also was chosen to deliver the appointment management solution for the U.K.�s nationwide COVID-19 testing program.

�For the past eight months, Q-Flow has demonstrated outstanding performance as the single mass scheduling solution for the NHS� COVID-19 testing program. We are very proud the NHS again selected ACF Technologies and Q-nomy to support its immense national vaccination effort,� said Lior Miller, VP Business Development, Q-nomy. �Q-Flow is built to handle such interactions and traffic of this magnitude. It will be available to deliver a booking volume of 500,000 appointments daily.�

�I am particularly proud of our U.K. team,� said Andy Hart, Managing Director, ACF Technologies EMEA. �There is no better time to step up and make a difference than right now. Driven by a sense of national pride and the desire to support healthcare workers and fellow citizens, we pulled out all the stops to play our part in the fight against COVID-19.�

About Q-nomy Inc.

Q-nomy is a leading software vendor providing customer-centric business process management solutions. Q-nomy helps global businesses and organizations to perform better by streamlining the customer journey across physical and digital touchpoints. Q-nomy has over 1200 installations in five continents in healthcare, government, finance, telco, retail, and education organizations.

For more information, visit: https://www.qnomy.com/mass-scheduling-app

About ACF Technologies

ACF Technologies are global specialists in the delivery of the world�s most advanced and enterprise appointment management solutions. The company exists to improve customer experiences. With nearly two decades experience across numerous industries, it is a global leader in advanced customer flow management. Through a consultancy led approach, it helps customers streamline every interaction from appointment scheduling through onsite arrival through post-service feedback. Its solutions improve operational efficiencies, create better customer experiences and deliver a stronger bottom line.

For more information, visit: https://www.acftechnologies.com/healthcare

Contacts

Q-nomy Media contact:
Lior Miller - [email protected]