Vinpearl Becomes a Pioneer Applying Face Recognition Technology in Tourism and Hotel Industry in Vietnam

HA NOI, VIETNAM – Media OutReach
– 16 April 2019 – Vinpearl on April 15^th officially became the
first resort, hotel and entertainment system in Vietnam to apply facial recognition
technology based on artificial intelligence (AI). The technology has been
applied to help customers have new experiences such as opening the door
automatically, checking in within 3 seconds or paying for services, all
with a simple smile.

In the first phase, the application
of facial recognition has been implemented at Vinpearl Nha Trang
and features check-in and check-out options at Vinpearl Land entertainment
areas and restaurants. This technology identifies and authenticates
customers’ identities accurately and quickly through observation devices
without other control procedures.

The technology at Vinpearl possesses
5 pre-eminent advantages: SPEED – identification within one second, large data
processing system with MILLIONS of faces, DYNAMIC security warnings in real
time, PRECISION – almost 100 per cent and CONFIDENTIAL customer information at
the highest level.

With the combination of Vinpearl’s
5-star services and the new technology, visitors will enjoy
three unprecedented experiences: check-in for the whole family at the
same time, passing through automatic gates and using personal privileges
with the highest privacy. The features of this technology
help visitors minimise the waiting time for procedures and the process of
moving between Vinpearl’s internal areas. In particular, when using privileged
services in buffet restaurants and private games areas … visitors do not need
to bring their room cards.

All 43 Vinpearls nationwide will
apply the new technology in the future to help customers feel
comfortable at check-in desks. 

Being the first resort, hotel and
entertainment system in Vietnam to apply AI in operation and management,
Vinpearl has created a breakthrough for the country’s tourism and hotel
industry.

This is also Vingroup’s
strategic orientation toward a multi-utility service ecosystem with high
technology and AI application, contributing to bringing Vietnam to a worthy
position in the world’s technology and service map./.

Face Recognition: is a works by comparing a digital image or video frame with
a face stored in a database; find and connect facial features and some other
biometric factors to show if the results match.

Face Recognition or Face ID is
popular on Facebook’s system to create a personal tagging feature on digital
photos. Apple technology company has applied the technology to upgrade
security, unlocking phones from Iphone X generation onwards in 2018.