Passengers carried by domestic airlines during Jan-Mar 2016 were 230.03 lakhs as against 185.46 lakhs during the corresponding period of previous year thereby registering a growth of 24.03%.
The passenger load factor in the month of March 2016 has slightly decreased compared to previous month primarily due to the end of tourist season.
The overall cancellation rate of scheduled domestic airlines for the month of March 2016 has been 1.29%.
During March 2016, a total of 737 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of March 2016 has been 0.9.
Most of the complaints are received on Air Pegasus Airlines (4.3 per 10,000 passengers carried) and Lowest complaints is on Vistara (0.1 per 10,000 passengers carried).
On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Airline-wise OTP at four metro airports for the month of March 2016 is as follows:
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