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Mox is a pioneering virtual bank in Hong Kong and a registered institution (CE number: BNO808) powered by
Standard Chartered in partnership with
PCCW,
HKT and
Trip.com
. Founded in September 2020, Mox is reimagining banking, empowering possibilities, and setting global benchmarks for digital banking from Hong Kong.
Mox is well on track to be the number one virtual bank for cards, lending and wealth. The bank was recognised in
Forbes’ World’s Best Banks 2023
and
The Asian Banker Hong Kong Awards 2023 as the Best Digital-only Bank, and was ranked fifth in the
World’s Top 50 Digital Banks 2023
by The Digital Banker and in the Global Top 10 Banks in
Sia Partners’ 2023 International Mobile Banking Benchmark. Through a scalable platform, lower cost-to-serve, top-notch customer experience and the unique promise of safe, simple, smart, and fun banking, Mox has found immense affinity among Hong Kong customers in just three years since it was founded: Mox app is the top-rated Hong Kong virtual banking app in Apple App Store in Hong Kong
[4], scoring 4.8 out of 5 and Mox consistently has the best Net Promoter Score (NPS) among all Hong Kong virtual banks in 2023
[5]. Mox’s influence extends beyond Hong Kong, as shown by the company’s technology and know-how being transferred to Trust Bank in Singapore.
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[4] As of 22 April 2024.
[5] Based on the aggregate results of two surveys conducted every six months from January to December 2023 by Human8 to compare Net Promoter Scores among all virtual banks in Hong Kong.